Otago Central Rail Trail New Zealand

Privacy Policy

Touring New Zealand Ltd is committed to protecting your privacy. This Privacy Policy sets out the basis on which Touring New Zealand Ltd collects information from you and also the basis on which any such information collected from you is dealt with. By accessing this website, you are deemed to have read and agree to be bound by this Privacy Policy. If you do not accept the terms of this Privacy Policy, you must leave this website immediately.


Touring New Zealand Ltd reserves the right to amend this Privacy Policy from time to time. Amendments will be effective immediately upon being placed on this website. Your continued use of the website following such amendments being placed on this website will represent an agreement by you to be bound by the Privacy Policy as amended. Such amendments may include replacing this Privacy Policy with an entirely new Privacy Policy.

Collection and use of personal information

Whenever you access this website, Touring New Zealand Ltd will collect the following types of information from you:

  1. The IP address of your machine when connected to the internet and the domain name from which you are accessing the internet;
  2. The operating system and the browser your computer uses and any search engine you are using;
  3. The date and time you are visiting; and
  4. The URL’s of the pages you visit, as well as any other information you may explicitly provide in the course of accessing the website, such as your name, gender, email address and other personal details such as telephone number.
Further Collection

Touring New Zealand Ltd also reserves the right to collect more extensive information where it deems such action is appropriate, such as in the case of any security concerns which may arise. Where possible, information will be obtained directly from you. However, you acknowledge that by accessing the website information may be collected from you as a result of the workings of the website and the attached systems and software.

Use of Information

Touring New Zealand Ltd uses the information provided by you or generated by your use of the website to provide you with any services or goods you may request from Touring New Zealand Ltd. We also uses information collected from you to assess the performance of the website and to ensure that the website serves your needs in the most efficient manner possible.


Cookies are small pieces of information that are stored in a browser-related file on your computer's hard drive when you use our Web site. Touring New Zealand Ltd occasionally may use cookies to improve our performance of our website and service. These are used so our service can remember that you have previously logged on. Cookies are widely used on most major Web sites.


Although Touring New Zealand Ltd may use and publish non-personal aggregate statistics and group data about those people who access this website and their usage of the website, subject to the further terms of this Privacy Policy, Touring New Zealand Ltd will not share or make public information about you without your prior permission.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data Transmission

Unfortunately, no data transmission over the internet can be guaranteed as totally secure. Whilst Touring New Zealand Ltd strives to protect such information, we do not warrant and cannot ensure complete security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

Accessing Information

You are entitled to access any information which Touring New Zealand Ltd may hold about you and Touring New Zealand Ltd is obliged to provide this information to you as long as it has such information and such information can be readily retrieved. You are also entitled to request Touring New Zealand Ltd correct any inaccuracies in any information which Touring New Zealand Ltd holds about you. Touring New Zealand Ltd is entitled to charge you for the reasonable costs of retrieving, providing this information and as applicable correcting this information.

Providing Information

You agree that Touring New Zealand Ltd may provide any personal information it collects about you to its related companies (as defined in section 2(3) of the Companies Act 1993 (NZ)), debt collection and credit reference agencies and any other parties it deems necessary in relation to providing you access to this website, for any services you acquire or goods you purchase from Touring New Zealand Ltd, to recover any money you owe to Touring New Zealand Ltd and to exercise any lawful right Touring New Zealand Ltd, its related companies or debt collection and credit reference agencies may have. You also authorise any person to provide Touring New Zealand Ltd with such information as Touring New Zealand Ltd may require in response to credit enquiries.

Children’s privacy

Touring New Zealand Ltd does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13. We encourage parents and guardians to take an active role in their children’s online activities and interests.

Disclosing Information

You also agree that Touring New Zealand Ltd is entitled to disclose information it holds about you without your prior permission if Touring New Zealand Ltd reasonably believes that such disclosure is necessary to:

  1. Conform to legal requirements;
  2. Comply with legal process or help to maintain the law;
  3. Protect Touring New Zealand Ltd rights or property or that of Touring New Zealand Ltd related companies; or
  4. Enforce the Terms and Conditions of access to this website.
Combining Information

Touring New Zealand Ltd may combine any information which it collects from you with information collected by its related companies.

Keeping your personal information secure

Touring New Zealand Ltd takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Touring New Zealand Ltd utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect.

When collecting or transferring sensitive information such as credit card information we use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. The personal information you provide us is stored on computer systems located in controlled facilities which have limited access. When we transmit highly confidential information (such as credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Credit card numbers are used only for processing payments and are not used for other purposes. As part of payment processing, Touring New Zealand Ltd subscribes to a fraud management service. This service gives you and Touring New Zealand Ltd an extra level of security to guard against credit card fraud and to protect your financial data.


If Touring New Zealand Ltd waives any rights available to it under this Privacy Policy on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

Privacy Questions

If you have any questions or concerns about Touring New Zealand's Privacy Policy or data processing, please contact us.