Kaikoura Canterbury New Zealand

Terms and Conditions Touring New Zealand Ltd.

Reservations and Booking Process

Before you are making a booking you should read and understand our terms and conditions and be aware of the cancellation policy.

Touring New Zealand Ltd is an agent for a variety of campervan and car rental operators. Cancellation policies and terms and conditions vary from each operator and must be understood and agreed to before you make a booking.

Your credit card will not be charged until you have received our booking confirmation and the vehicle is confirmed as available.

Once a booking has been confirmed and a deposit paid the booking is considered live and is subject to the cancellation policy of Touring New Zealand Ltd and the operator the vehicle is booked with.

We will proceed with your booking as per your request (subject to availability) and send you your booking confirmation within 24 hours.

If, for some reason, the vehicle is not available we will get back to you with alternative offers for vehicles still available for your dates. In this case you can then decide if you would like to proceed with a booking for a different vehicle than originally requested.

Your credit card will not be charged until your booking is confirmed and you have received our booking confirmation.

Booking confirmation will be sent to the e-mail address you provided.

Upon receipt of this booking confirmation a deposit of about 10-20% is due to confirm the booking. The balance is due either 30 days prior to commencement of the hire or on arrival (depending on the vehicle and operator you chose).

You will be issued with a travel voucher containing all information you need to know. This voucher is sent to you by e-mail and must be presented upon pick up of the vehicle.

All booking requests are subject to availability. Once availability has been confirmed and the booking confirmed by paying the deposit, then the deposit becomes non-refundable.

Booking Amendments

All amendments to bookings are subject to availability. Different rates may apply based on the amendment made.

Touring New Zealand does not charge administration fees to make booking amendments, however the vehicle operator may have price variances that must be paid by the customer.

© Touring New Zealand Ltd.